Refund policy

Full priced items that are not on sale & are purchased in Egypt, can be exchanged or returned within 7 days. Shipping and handling fees of LE 55 have to be covered by the customer in that case. 

No exchange or returns are available for face masks, items on sale, or are part of an offer or international orders.


If you change your mind, you can cancel your order before it ships by contacting us via email. Otherwise, shipping fees are to be covered by the customer if their order has already shipped.
We reserve the right not to serve customers in the future who have refused to receive their order or want to cancel it after they ship from our side.



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